This sector is attaining a first stage of maturity with consolidations of actors and of market shares. Operators should focus on "Industrializing" their processes in order to improve operational and financial performance. Although this progression is interrupted since new technologies and new practices are permanently shaking up the balance.
This market is offer-driven and new actors and new business models appear permanently, throwing traditional actors back into question.
PMP possesses a recognised competence in the telecom sector, in which our client engagements cover a wide variety of issues such as :
Develop innovation and examine business project :
- decision support for launching new business activities,
- assistance during operational launching,
- realization of studies enabling investment decisions : prospective or technical-economical.
Control the strategy and decline into operationnal results :
- carry out business transformation programs,
- definition of medium term plans and operational declination.
Develop customer loyalty and revenue sources :
- definition of customer policy and loyalty plan, and ARPU development (1),
- optimisation of distribution channel performance,
- elaboration of product roadmap, new service launch plan,
- identification and implementation of partnerships (commercial, content,...).
Cost and margin management, optimisation of economic performance :
- profit analysis of activities, products, distribution channels,
- implementation of performance improvement plan,
- definition of financial and operational reports (2).
Our consultants work uniformly for the majors actors of the sector :
- mobile telephone operators : SFR, Orange, Bouygues Telecom, MVNO's, Wana...
- global fixed line and internet operators : Orange, Neufbox (SFR), Morocco Telecom, Tunisia Telecom...
- cable-operators : Numericable/Noos, UPC...
- public actors and regulators (3) : Caisse des Dépôts, ARCEP, local public sector entities,...
- media companies : Canal +, Viaccess, SACEM, SACD, local channels,...
- integrators : Sogetrel,...
- investment funds, investors or new entrants to the telecom sector.
All of these experiences are combined to a very operational,problem solving approach, which permits us to have a "total view", this 360° vision of telecom stakes and best practices, a vision which is necesary to transform each telecom project into financial and operating success...
(1) : PMP has notably developed strong expertise with all the issues of developping customer capital with customer service offer
(2) : PMP's Finance practice, in partnership with FL assistance, launches "cash culture programme"
(3) : PMP intervenes to accompany local public sector entities in the definition of their digital development plans via its dedicated subsidiary AVISEM
Phone : +33(0) 1 55 04 77 00
