Telecom - Media

Convergence, very high-speed networks, improvement of technologies and contents, mergers,  new market entrants, these are some of the issues that revitalize the telecom market.

This sector is attaining a first stage of maturity with consolidations of actors and of market shares. Operators should focus on "Industrializing" their processes in order to improve operational and financial performance. Although this progression is interrupted since new technologies and new practices are permanently shaking up the balance. 

This market is offer-driven and new actors and new business models appear permanently, throwing traditional actors back into question.

PMP possesses a recognised competence in the telecom sector, in which our client engagements cover a wide variety of issues such as:

Develop innovation and examine business project:

• Decision support for launching new business activities,
• Assistance during operational launching,
• Realization of studies enabling investment decisions : prospective or technical-economical

Control the strategy and decline into operationnal results:

• Carry out business transformation programs
• Definition of medium term plans and operational declination

Develop customer loyalty and incomes:

• Definition of customer policy and loyalty plan,
• Definition of customer segments to optimise commercial and marketing actions,
• Implementation of transversal pre-churn, retention and win back plans
• Implementation and monitoring of service partnerships to increase customer value

Cost management and performance optimisation:

• Profitability analysis of business activities, products, sales processes
• Performance improvement
• Definition of operational and financial reporting

Our consultants work uniformly for the majors actors of the sector :

• Mobile telephone operators: SFR, Orange, Bouygues Telecom, MVNO's,...
• Global fixed line and internet operators: 9T/Cegetel, Club Internet, Morocco Telecom
• Cable-operators: Numericable/Noos
• Public actors and regulators: Caisse des Dépôts, ARCEP, local public sector entities,...
• Media companies: Canal +, Viaccess, local channels,...
• Integrators: Sogetrel,...
• Investment funds, investors or new entrants to the telecom sector.
  

All of these experiences combined with our very operational approach to client issues, permits us to have the "big picture", a 360° view of telecom project into operational and financial success.